Jobs at Circles (circles.co)

Manage end-to-end telecom billing and payment operations, including billing cycles, collections, adjustments, refunds, disputes, chargebacks, notifications, and debt recovery. Investigate production issues, execute operational procedures, support testing and releases, publish operational reports, and drive process improvements. Collaborate across Engineering, Product, Finance, Customer Operations, and external partners while participating in a 24/7 on-call rotation.

Circles is hiring a Principal Architect to contribute to its global SaaS and telecommunications technology platform. The provided description does not specify detailed responsibilities or qualifications beyond the role title and Golang and Node.js technologies.

Own Circles’ global corporate travel and mobility program across countries. Manage the TMC, booking platforms, travel policy, airline and hotel negotiations, supplier performance, reporting, budgets, savings, visas, traveller safety, complex bookings, and relocations. Partner closely with Finance and People teams, oversee immigration and relocation vendors, support travellers during disruptions, and ensure compliance, service quality, and cost efficiency.

Support FP&A for the B2B Platform business by preparing month-end reports, management and investor reporting packs, variance analyses, budgets, forecasts, financial models, and investment cases. The role provides executive-ready insights, improves financial storytelling, supports FP&A system automation, and collaborates with Controllership, Finance Business Partners, and business leaders across multiple units.

Build and support scalable backend features, services, reusable libraries, and technology platforms. Own service delivery, reliability, security, scalability, observability, testing, incident resolution, and operational readiness. Develop RESTful microservices, manage cloud-based applications, drive engineering best practices, and provide L3 support. Collaborate with product and business stakeholders while mentoring engineers, removing technical blockers, and ensuring milestones, service-level objectives, and software quality standards are achieved.

Manage day-to-day HR operations across the employee lifecycle, including onboarding, employee changes, exits, records, HR queries, benefits, compliance, reporting, and employee relations documentation. Coordinate with payroll, finance, IT, facilities, vendors, HR business partners, and centers of excellence. Support HR projects, process improvements, policy implementation, and HR systems while maintaining accuracy, confidentiality, and strong stakeholder communication.

Drive engineering delivery governance, vendor and contract management, budget and KPI reviews, process optimization, issue resolution, and resource capacity planning. Partner with Engineering, PMO, Finance, Procurement, and vendors across distributed teams to improve execution, standardize processes, track risks and renewals, and provide actionable reporting to leadership.

The Software Engineer II, Application SRE role involves designing resilient cloud systems, automating operations, ensuring high reliability, and collaborating on SRE best practices in a telecom environment.

As a Staff Software Engineer (Backend), you will build and enhance features, ensure service ownership, and mentor engineers while managing cloud services and adhering to software development best practices.

The Procurement Associate will manage vendor relationships, oversee contract negotiations for IT contracts, optimize technology spend, and ensure compliance with internal policies.

This role involves owning and enhancing FP&A systems, ensuring data integrity, reporting automation, and supporting budgeting and forecasting cycles.