Teams at Chainguard

Provide advanced technical support for enterprise customers using Chainguard Images. Investigate and resolve complex issues involving Linux, Docker, Kubernetes, CI/CD, GitHub, Helm, Terraform, and cloud platforms. Manage customer communications and SLAs, document issues, create knowledge-base content, escalate bugs and feature requests, collaborate cross-functionally, and participate in an after-hours on-call rotation.

Prospect and qualify potential cybersecurity customers through cold calling, email, social outreach, research, and industry events. Build qualified lead pipelines, meet sales targets, schedule meetings and product demos, maintain CRM records, and collaborate with sales, marketing, and product teams. The role also requires staying current on cybersecurity trends and continuously developing sales and product knowledge.

Partner with sales teams to win and expand enterprise customers by owning technical sales activities. Assess customer requirements, conduct product demonstrations and proofs of value, respond to RFPs and RFIs, build stakeholder relationships, and communicate Chainguard’s security benefits. The role also supports webinars, conferences, marketing initiatives, feature requests, and customer education while serving as a trusted technical advisor.