Teams at Care Infotech

Provide onsite and remote technical support for desktops, laptops, printers, and peripherals. Install and configure Windows 10/11, drivers, Office/Office 365, and antivirus. Troubleshoot hardware, software, LAN/Wi‑Fi/VPN/DNS/DHCP issues, manage Active Directory accounts, handle support tickets within SLA, maintain asset inventory, and coordinate vendor repairs.