Teams at BrowserStack

The Account Manager will manage strategic customer accounts to drive revenue growth, enhance customer relationships, and ensure effective upselling and cross-selling of SaaS products.

Lead sales strategy and operations for direct sales: design scalable processes, own projects to solve sales problems, optimize sales tech stack adoption, build dashboards and SQL/SFDC analyses, partner with Finance/Product/Engineering to drive GTM execution and reporting.

Own and grow a portfolio of strategic SaaS customers to drive retention, renewals, and multi-product expansion. Build trusted executive and technical relationships, identify upsell/cross-sell opportunities using usage data, conduct regular in-person meetings and onsite visits, mitigate renewal risks, and coordinate cross-functionally while maintaining Salesforce for forecasting.