Jobs at Black Box

Lead SAP S/4HANA MM and EDI implementations, configuration, customization, integrations, and optimization. Configure material master data, purchasing, inventory, goods movements, valuation, invoice verification, workflows, security, and supplier EDI processes. Analyze business processes, implement improvements, support troubleshooting, optimize performance, provide end-user training, and lead cross-functional projects.

Prepare and validate bid costing sheets, analyze pricing, profitability, margins, and commercial risks, and collaborate with cross-functional teams on project financial requirements. Own approved costings through project closure, monitor financial performance, review cost overruns, drive corrective actions, and conduct post-project profitability reviews to improve costing accuracy and financial governance.

Leads SAP S/4HANA Finance and Controlling implementations, configuration, optimization, integration, testing, and support. Oversees GL, AP, AR, asset accounting, controlling, profitability analysis, product costing, and related processes. Drives finance process improvement and automation, ensures accurate reporting and compliance, collaborates cross-functionally, and trains business teams. Provides leadership, mentorship, issue resolution, and project team guidance while supporting SAP Activate and agile delivery.

Leads end-to-end ELV and ICT infrastructure projects from planning through handover. Responsibilities include defining scope, schedules, budgets, resources, risks, quality standards, documentation, and acceptance testing. The role coordinates clients, vendors, consultants, and internal teams; conducts site surveys, prepares and verifies BOQs, reviews AutoCAD layouts, audits cabling installation quality, analyzes cable testing results, and ensures timely, compliant project delivery.

Leads network security engineers in designing, deploying, and maintaining enterprise security architectures. Manages Fortinet and other firewall platforms, proxies, IPS, VPNs, secure web gateways, vulnerability assessments, penetration tests, incident response, and forensic investigations. Collaborates with cross-functional teams, enforces security policies, supports cloud and hybrid environments, leads firewall migrations, and mentors security staff. The role also requires strong client-facing technical expertise across network infrastructure, data centers, managed services, and cybersecurity transformations.

Provides Level 3 technical support for multi-OEM DAS, private LTE, and CBRS deployments. Diagnoses RF, fiber, coax, hardware, software, and connectivity issues; manages incidents and changes in ServiceNow; coordinates OEM, carrier, field, and customer teams; leads maintenance, commissioning, and stabilization activities; maintains technical records and runbooks; produces root cause analyses; and mentors engineers. Supports healthcare environments and participates in after-hours maintenance rotations.

Serves as the primary technical resource for sales support, guiding customer technology evaluations and validating solutions for specific applications. Partners with sales engineering teams as a technical advisor and product advocate, ensuring successful system deployments from design through installation. Provides advanced or escalated product support and supports future business opportunities.

Entry-level trainee engineers receive structured training and hands-on exposure to AV, networking, ELV, cybersecurity, and data center infrastructure. Responsibilities include assisting with system installation, configuration, testing, monitoring, troubleshooting, documentation, preventive maintenance, audits, proof-of-concept activities, and project execution. The role requires technical aptitude, teamwork, customer orientation, stakeholder coordination, adaptability, and willingness to travel to client or project locations.

Lead and support SAP S/4HANA EWM implementations, configuring warehouse processes, storage controls, inventory, RF screens, interfaces, and transportation management. Perform data migration, testing, training, cutover planning, post-go-live support, enhancements, and SLA adherence. Apply cross-functional expertise in SAP MM, WM, QM, and SD, including procure-to-pay, MIRO, material master, and vendor management.

Install, configure, and troubleshoot Cisco collaboration and unified communications systems, including call managers, voice gateways, contact centers, Webex, SIP border solutions, LAN switches, and networking components. Establish QoS policies, implement security and privacy controls for voice systems, resolve integrated technology issues, and maintain accurate issue tracking.

Lead global sales enablement and technical training for TPS teams. Responsibilities include Salesforce adoption, product and technical education, consultative selling training, SharePoint knowledge repositories, bid and tender databases, certification programs, learning paths, digital training content, and performance analytics. The role collaborates with sales, product, engineering, operations, marketing, and other teams to standardize capabilities and improve sales effectiveness across global regions.

Maintains customer credit data in YayPay, supports credit and collections inquiries, processes refunds for credit balances, prepares escheatment forms, runs Dun & Bradstreet reports, and ensures compliance with company policies and applicable regulations.

Leads SAP S/4HANA Finance and Controlling implementations, configuration, optimization, testing, and support across GL, AP, AR, Asset Accounting, and CO modules. Drives finance-process automation and improvement, financial reporting, compliance, cross-functional integration, and business-team training. Provides leadership, mentoring, issue resolution, and project-team guidance while supporting integrations with other SAP modules and applying SAP Activate and agile delivery practices.

Develop and maintain full-stack logistics applications using Angular or React.js, ASP.NET, SQL databases, and RESTful APIs. Build responsive interfaces, integrate GPS and telematics platforms, optimize performance, manage CI/CD deployments, implement authentication and data protection, and support analytics for fleet operations. Collaborate with operations, transport, finance, infrastructure, and UX teams in an agile environment.

Develop and lead global social media and SMM strategies supporting brand growth, thought leadership, engagement, and demand generation. Manage organic and paid social content across major platforms, use AI for optimization and insights, analyze PPC and social performance, oversee community management and governance, and collaborate with marketing, communications, creative, and product teams on integrated campaigns.

Provide L1 monitoring, incident management, troubleshooting, and user support for Avaya voice and unified communications platforms. Manage ServiceNow tickets, perform call trace analysis, configure extensions, call routing, hunt groups, and voicemail, and escalate complex issues to L2/L3 teams. Monitor trunks, gateways, and voice infrastructure, support maintenance activities, maintain documentation, and ensure SLA, SOP, and compliance adherence in a 24×7 rotational environment.

Designs, troubleshoots, and implements complex networking and security solutions across multiple vendors. Consults with customers, resolves escalated technical issues, provides systems administration training, supports client installations, and improves service delivery processes. The role also collaborates with account managers on expansion opportunities, contributes to project documentation, and applies automation and orchestration tools to enhance operations.

Manage Windows endpoints through Intune, Autopilot, and ManageEngine Desktop Central, including imaging, software deployment, patching, updates, compliance, and security policies. Troubleshoot hardware, software, networking, VPN, wireless, and video conferencing issues. Support Microsoft 365, Active Directory, Entra ID, virtual desktops, and user access. Monitor and escalate network incidents, document procedures, train users, and manage ServiceNow tickets while collaborating with security, infrastructure, and service desk teams.

Manage procurement strategy, supplier negotiations, purchase orders, order lifecycle, inventory control, invoicing, and vendor performance. Use SAP for procurement, inventory tracking, reporting, and forecasting. Coordinate with logistics, project management, engineering, sales, OEMs, channel partners, and distributors to meet delivery, budget, and project requirements. Resolve vendor and order issues, support bids and presales, maintain accurate records, and implement process improvements.

Design and lead multi-site technology rollout solutions, including network refreshes, infrastructure upgrades, structured cabling, Smart Hands support, Wi-Fi surveys, and wireless access point replacements. Support sales through RFP responses, proposals, pricing, presentations, negotiations, and value propositions. Collaborate with clients, sales teams, technical SMEs, partners, and global stakeholders to develop scalable deployment strategies, support models, resource plans, and implementation approaches for enterprise networking and managed services.