Teams at Auto Club Group Insurance

Lead vision, strategy, and execution for customer-facing digital experiences across web, mobile, and self-service channels. Own product roadmaps, prioritize initiatives, modernize member mobile experience, and scale a team of product managers. Partner with UX, Engineering, Marketing, Data, Legal and senior leadership to drive adoption, personalization, experimentation, and measurable business outcomes.

Provide clerical support to the Subrogation claims unit: triage incoming claims across multiple systems, determine liability and insured status, create/update subrogation nodes, assign claims to appropriate handlers, manage document routing, invoices, vendor referrals, and customer calls. Maintain accurate claim records, follow prescribed business rules and workflows, and provide overflow support during high-volume periods.

Handle moderately complex subrogation claims: investigate facts, evaluate coverage and damages, negotiate settlements, document files in claims systems, coordinate referrals, and pursue recoveries. Role is temporary six-month with possible conversion.