Teams at Astro (astro.com)

Leads customer retention, churn reduction, lifecycle strategy, commercial performance, and subscriber growth initiatives. Develops retention campaigns, customer journeys, targeted offers, and business cases while monitoring churn, ARPU, revenue, and campaign performance. Partners with content teams on TV, OTT, and streaming strategies, using customer behavior, viewership data, segmentation, and predictive models to identify growth opportunities and improve customer lifetime value.

Source, onboard, and manage creators and affiliate partners; execute and optimize affiliate and creator-led campaigns; coordinate briefs, deliverables, content timelines, tracking, contracts, and payouts; monitor KPIs including conversions, ROI, engagement, and click-through rates; produce performance reports; support client campaigns; and ensure compliance, brand safety, and operational efficiency.

Schedules and executes television commercials accurately, assigns advertising materials, verifies post-transmission details, reconciles bookings and billing rates, and ensures required compliance documentation. The role also handles agency and client inquiries, maintains records and reports, supports audit compliance, follows quality procedures, and coordinates with internal teams to improve advertising operations.