Teams at Aptia Group

Administers retirement pension benefits, manages daily processing workflows, audits transactions, provides updates to subject matter experts and account managers, supports process improvements, communicates with onshore business partners, and ensures compliance with internal and client policies.

Administer defined benefit pension schemes by handling complex calculations, member and client queries, data processing, peer reviews, and quality checks. The role advises on UK pensions legislation and procedural changes, supports trustees and client relationships, monitors project budgets and income, resolves errors and complaints, improves processes, and identifies additional revenue opportunities. It also coaches junior colleagues and uses management information reporting to track work and delivery.

Administer defined benefit pension schemes by handling complex member and client queries, performing and reviewing pension calculations, processing scheme events, and monitoring work through management information reporting. The role also supports client relationships, budgeting, process improvement, complaint resolution, legislative and procedural updates, and identifying additional revenue opportunities. It requires strong UK pensions legislation knowledge, analytical ability, accuracy, communication skills, and experience working with clients and trustees.