Teams at A.P. Moller - Maersk

Owns catalogue master data, taxonomy, supplier onboarding, data governance, and system connectivity across source-to-pay processes. Identifies and delivers automation, AI, and agentic AI opportunities by translating business needs into requirements, solutions, tests, and implementation plans. Establishes value cases, baselines, KPIs, adoption measures, and benefit tracking while coordinating stakeholders across procurement, supply chain, suppliers, platform, and technology teams.

Own customer disputes end-to-end, communicate with global customers and stakeholders, resolve issues quickly, and deliver positive customer outcomes. The role requires empathetic communication, analytical problem-solving, process and compliance adherence, accurate documentation, and accountability for meeting resolution and first-time handling targets.

Leads strategic work placement and migration across global shared services locations. Manages large-scale transition projects, location optimization, stakeholder alignment, compliance, resource planning, impact analysis, and service delivery improvements. The role oversees offshoring, centralization, automation, and digitalization initiatives while ensuring timely execution, consistent work placement decisions, and effective communication with senior stakeholders.