Teams at AHEAD

Lead design, customize, and implement ServiceNow ITSM, Service Portal, and ITOM solutions. Perform integrations (REST, SOAP, MID Server), Discovery and CMDB maintenance, and develop/optimize scripts. Run workshops, mentor junior developers, and participate in Agile delivery to translate client requirements into scalable ServiceNow solutions.

Implement and customize ServiceNow ITSM and Service Portal solutions, perform integrations (REST, SOAP, MID Server), maintain Discovery and CMDB, develop and optimize server/client scripts (Business Rules, Script Includes, UI Policies), run workshops/demos, translate client requirements into user stories, mentor junior developers, and participate in Agile delivery cycles.

As a Presales Solutions Architect, you will provide consultative sales support for ServiceNow solutions, interfacing with customers to craft tailored business solutions, lead presentations, and workshops, and maintain key technical certifications.