Teams at Adani Group

Manage the organization’s litigation and dispute-resolution matters, including court cases, arbitration, conciliation, legal notices, pleadings, and regulatory compliance. Supervise external advocates and solicitors, represent the company in legal proceedings, maintain litigation records and databases, advise internal teams on legal risks, and coordinate with government bodies, regulators, financial institutions, and other stakeholders. The role requires extensive legal experience, preferably in real estate or construction.

Leads cargo commercial growth and business development through market analysis, strategic partnerships, contract negotiation, customer relationship management, retention initiatives, and service excellence. Oversees business development and customer service teams, resolves complex customer issues, develops performance standards, presents market insights to senior management, and aligns cargo marketing initiatives with organizational strategy. Requires strong commercial judgment, financial due diligence, stakeholder management, and awareness of digital and AI advancements.

Handles customer inquiries, service requests, complaints, shipment updates, and cargo-related documentation. Maintains CRM records, coordinates with operations, logistics, and billing teams, supports regulatory and compliance queries, and analyzes customer feedback to improve satisfaction. The role also provides account management support and monitors digital and AI advancements relevant to customer service and cargo operations.