Responsible for data processing according to SOP and URD, ensuring correct and high-quality transactions. Handles queries and initiates Lean processes for efficiency. Focused on creating an innovative and collaborative working culture at KONE, with a key emphasis on employee engagement, sustainability, and ethical business practices.

The Digital Marketing, Senior Specialist at KONE will be responsible for developing and executing digital marketing strategies to support the company's growth agenda. They will work with the Digital Marketing Hub and various teams across KONE to enhance digital marketing maturity. Key responsibilities include acting as a digital marketing leader, coaching and supporting teams, developing global strategies, and utilizing performance data.

Responsible for designing, deploying, and maintaining contact center infrastructure and solutions like Genesys, Avaya, and Legacy PBX. Collaborate with vendors to meet business requirements and ensure adherence to standards. Support integration with other ICT solutions and telecom platforms. Maintain technical documentation and ensure system availability. Possess strong knowledge of telephony systems and IP-based technologies.