Manage customer collections by contacting customers about overdue invoices, prioritizing accounts by risk and aging, recording payment commitments, resolving disputes with cross-functional teams, escalating high-risk issues, maintaining account histories, and reporting collection status and AR aging to management. The role requires strong communication, organization, accounting knowledge, Excel proficiency, and ERP experience, preferably Oracle.

Manages customer accounts receivable collections by contacting customers, securing payment commitments, prioritizing overdue accounts, documenting collection activity, resolving payment issues with internal teams, escalating risks, maintaining account records, and preparing aging and management reports.