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Top Operations & Support Jobs in Mumbai, MH
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Provide Tier 2/3 support for TA systems, triage and resolve defects, configure and test low-complexity changes, produce release testing evidence, maintain configuration documentation, assess impact of system changes, support access and user issues, and drive process standardization and continuous improvement within shared services.
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Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Manage an in-house employee services/shared service center to ensure SLA-driven service delivery, oversee budgets, vendor relationships and tech deployments, drive process redesign and continuous improvement, report performance to stakeholders, and lead, coach, and develop the service center team.
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