Operate, monitor, and troubleshoot CS Core and subscriber management network elements to ensure service availability and performance. Collaborate with OEMs and cross-functional teams for incident resolution, KPI analysis, traffic management, and operational support across multi-vendor environments. Support 24x7 operations and manage incident, ticket, and work order processes to maintain customer experience.

Design, govern, and operate cloud-native infrastructure and CNIS platforms (Kubernetes/CCD). Lead platform architecture, multi-cluster strategies, capacity planning, DR, IaC/GitOps adoption, observability (Prometheus/Grafana), storage and SDN integration, and hands-on Linux, networking, and hardware troubleshooting.

Provide technical support for 4G/5G RAN customer issues: diagnose, troubleshoot, isolate faults, escalate per SLAs, participate on-site, support security reviews, join 24/7 on-call roster, and drive problem resolution to restore network stability.