Top Customer Success Jobs in Mumbai, MH
Support Operation Specialist at Spotnana, a travel industry infrastructure modernization company. Responsibilities include defining customer service workflows, analyzing support performance, and collaborating with cross-functional teams. Requires 6+ years of experience in Customer Support operations, prior SaaS startup experience, and proficiency in Salesforce and Jira administration.
Join Spotnana as a Testing Specialist in the Mumbai office, supporting aspects of travel operations including Onboarding, Agent Support, and Testing. Responsibilities include maintaining test summaries, streamlining onboarding, providing feedback, and contributing to team learning. Requires 10+ years of experience as a business travel agent, strong communication skills, and proficiency in using Sabre.
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