Top Customer Success & Experience Jobs in Mumbai, MH

Provide exceptional client service by addressing queries related to Morningstar's research and analytical products. Collaborate with internal teams to ensure client satisfaction and operational efficiency.

The Pre-Sales Consultant will provide analytical support to the sales team, manage client relationships, respond to RFPs, and improve sales operations processes.

As a Product Consultant, manage customer interactions, resolve issues, and educate on software, while expanding product knowledge.

The Senior Events Manager will oversee and execute live events, manage agendas, coordinate speakers, and lead marketing efforts while collaborating with vendors and stakeholders to ensure successful event delivery.

The Data Solutions Specialist provides customer support, resolves client inquiries, assists in documenting processes, and improves team workflows. Requires strong analytical skills and experience in financial data handling.

The Analyst supports client services by providing data and research for Morningstar Indexes. Responsibilities include responding to client queries, managing index operations, and coordinating with teams.

As a Product Consultant, manage client communication, assist with technical troubleshooting, and provide feedback to product management while staying updated on software changes.

Provide phone and email support for Morningstar products, troubleshoot client issues, maintain product expertise, manage escalations, follow up on requests, meet service levels, and collaborate with internal teams to ensure excellent client experience.

The Product Consultant will support clients in the ESG domain, manage client relations globally, address inquiries, and ensure client satisfaction.

The Product Consultant will support clients in using Morningstar's research products, ensuring a best-in-class service experience and maintaining expert knowledge of services offered.