Manage Zoho and cloud application implementations, integrations, configurations, customizations, and technical support. Troubleshoot issues, conduct root-cause analysis, build workflow automations, maintain documentation, deliver product demonstrations, and coordinate with clients and internal teams. Lead customer onboarding, training, and adoption across Zoho CRM, Zoho One, Zoho Projects, Zoho Desk, and related cloud tools.
Think Technology Services is looking for a skilled and experienced professional to manage Zoho implementations, integrations, and support. The ideal candidate will have hands-on experience with Zoho applications and a strong ability to troubleshoot, customize, and deliver seamless client solutions.
What You’ll Do:
1. Provide implementation and integrations across Zoho and other Cloud applications.
2. Provide technical support and issue resolution across Zoho & other Cloud applications.
1. Provide implementation and integrations across Zoho and other Cloud applications.
2. Provide technical support and issue resolution across Zoho & other Cloud applications.
3. Configure, customize, and manage Zoho Projects, Zoho Desk, Zoho CRM & Zoho One and other Cloud Solutions.
4. Conduct product demos for clients and internal teams
5.Troubleshoot user issues, perform root-cause analysis, and provide quick resolutions
6. Assist in workflow automations, blueprints, and integrations
7. Maintain documentation for configurations, fixes, and processes
8. Coordinate with clients and internal teams to ensure smooth operations.
9. Lead Customer onboarding, training, and adoption of Zoho and other Cloud Tools.
5.Troubleshoot user issues, perform root-cause analysis, and provide quick resolutions
6. Assist in workflow automations, blueprints, and integrations
7. Maintain documentation for configurations, fixes, and processes
8. Coordinate with clients and internal teams to ensure smooth operations.
9. Lead Customer onboarding, training, and adoption of Zoho and other Cloud Tools.
Requirements
- Based in Mumbai
- Bachelor’s Degree in IT, Computer Science, or related field
- 2–5 years of experience in Zoho and Cloud Implementation Projects
- Hands-on experience with Zoho CRM / Zoho One / Zoho Projects / Zoho Desk
- Ability to provide product demos and user training
- Strong troubleshooting, configuration, and system analysis skills
- Experience with workflows, automations, and Zoho customizations
- Good understanding of integrations, APIs, and user access management
- Excellent English communication and client-handling abilities
Benefits
Opportunity to get Official Zoho, Google, Microsoft, AWS Cloud Certifications.
✨ Opportunity to work across the full Zoho ecosystem.
✨ Learn, grow, and innovate in a fast-paced tech environment.
✨ Work closely with diverse teams and exciting client projects.
✨ Strong focus on professional development and skill building.
✨ Opportunity to work across the full Zoho ecosystem.
✨ Learn, grow, and innovate in a fast-paced tech environment.
✨ Work closely with diverse teams and exciting client projects.
✨ Strong focus on professional development and skill building.
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