About GreyLabs AI
GreyLabs AI builds Voice AI and Analytics products for the BFSI sector. Our customers are banks, NBFCs, insurance companies, and fintechs and we help them transform how they engage customers, manage collections, and derive intelligence from voice interactions.
We are a Series A Funded company at the scaling stage, with a strong product, a growing customer base, and the ambition to become the dominant Voice AI platform for BFSI in India.
About the Role
We’re looking for someone who quietly becomes one of the most important people in the office.
This role is for a builder - someone who enjoys creating order, solving problems before they become problems, and making sure teams can focus on doing their best work because everything around them just works.
You’ll own workplace operations for our Mumbai office and become the go-to person across logistics, vendors, travel, assets, employee experience, and office management.
This isn’t a maintenance role. You’ll help build how we operate as we scale.
What You’ll Own
Workplace Operations
Run day-to-day office operations and ensure the workplace runs smoothly
Coordinate with building management and external service providers
Manage office supplies, procurement, equipment, and workplace readiness
Coordinate flights, hotels, local travel, and related logistics
Support onboarding logistics including desks, assets, access cards, and employee readiness
Be the first point of contact for office-related support and problem-solving
Maintain inventory across laptops, accessories, and office equipment
Coordinate allocation and recovery of assets
Track inventory requirements and support hiring readiness
Ensure records remain accurate and updated
Maintain admin documentation, contracts, invoices, and records
Support expense tracking and office administration processes
Coordinate shipments and movement of company-owned equipment where required
Help organise office events, celebrations, team moments, and offsites
Contribute to creating a workplace people enjoy showing up to
What We’re Looking For
2-4 years of experience in workplace operations, administration, facilities, or office management
Someone highly organised with strong follow-through
Strong communication skills - you’ll work with almost everyone
Comfortable in a fast-moving startup where priorities evolve
Resourceful, practical, and able to solve problems independently
Comfortable with Google Workspace and basic operational tools
Prior startup or technology company experience is a plus
Why Join GreyLabs AI
Build at a company operating at the intersection of AI, product, and enterprise scale
Work closely with founders and leaders while helping shape how the company runs
High ownership from day one - your work will have visible impact
Be part of a team that values speed, clarity, high standards, and low ego
Grow with the company as we scale
We’re committed to creating a fair, respectful, and inclusive workplace. From hiring to growth opportunities, our decisions are based on merit, skills, and potential, never on gender, identity, background, or any other personal characteristic. Talent has no labels here, and everyone is welcome to grow and thrive with us.
