Wholesale KYC Operations - Markets Middle Office - Associate

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.
Seize the chance to join our dynamic team in the fast-paced Commercial Investment Bank, where you'll play a crucial role in maintaining compliance and protecting the bank's reputation. You'll work closely with various departments to manage the onboarding of new/existing client relationships, ensuring all due diligence documentation is sourced and delivered. This role also offers the opportunity to leverage AI to enhance the KYC process.
As a Wholesale KYC Operations - Markets Middle Office - Associate within the Commercial Investment Bank, you will play a critical role in ensuring compliance with multiple regulations to protect the bank's reputation and financial assets. You will work closely with various teams and clients to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure. This role offers the opportunity to manage the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals, and to leverage AI to enhance the KYC process.
Job Responsibilities:
• Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process end-to-end
• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Work closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligence
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
• Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Manage workload and priority items and ensure timely escalation of key risks/issues to management. Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
• Identify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business
• Support in producing and managing key management metrics and reporting
• Initiate/lead projects supporting the region or the globe
Required qualifications, capabilities and skills :
• Minimum 3 years of relevant experience in KYC / Onboarding functions,
• B.S. Degree or equivalent
• A working knowledge of KYC/Compliance/AML procedures and standards is essential. • Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI's. etc.)
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
• Strong time management, organizational, customer service and relationship management skills
• Client focused whist maintaining a strong controls mind-set and focus on quality. Prior experience of adhering to controls and compliance standards
Preferred qualifications, capabilities and skills :
• Basic to intermediate Microsoft Office skills
Experience with KYC in Corporate and Institutional Banking is preferred
• Strong verbal and written communication skills in English. Knowledge of other Asian languages will be a plus
Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clients
Ability to grasp/learn concepts and procedures quickly
Experience preferably within the banking industry
Proficiency in Mandarin language is an added advantage as the incumbent may have to review and translate documents in Mandarin
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.