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We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
Accountabilities:
- Project Delivery: Ensure the timely and accurate delivery of projects, meeting both external and internal quality standards.
- Code Quality: Maintain high standards of code quality through code reviews, automated testing, and adherence to best practices and coding guidelines.
- System Performance: Monitor and optimize the performance, scalability, and reliability of IT instances.
- Documentation: Create and maintain comprehensive documentation for solutions, including technical specifications, system configurations, and user guides.
- Compliance and Security: Ensure that all IT implementations comply with industry standards, security protocols, and regulatory requirements.
- Innovation: Stay updated with the latest industry trends, and emerging technologies to drive continuous improvement and innovation within projects.
- Stakeholder Satisfaction: Ensure high levels of stakeholder satisfaction by delivering solutions that meet or exceed their expectations.
Responsibilities:
- Collaboration: Work closely with product owners, UX/UI designers, and other development team members to deliver cohesive and comprehensive digital solutions.
- Troubleshooting: Diagnose and resolve technical issues, providing timely support and fixes.
- Integration: Integrate with other enterprise systems, including CRMs, analytics platforms, and marketing automation tools.
- Testing and Quality Assurance: Develop and execute unit tests and integration tests to ensure the reliability and quality of the delivered solutions.
- Mentorship: Mentor junior developers and contribute to their professional development through knowledge sharing and technical guidance.
- Configuration Management: Manage and configure instances.
- Continuous Improvement: Proactively identify areas for improvement within the development process, recommending and implementing enhancements to optimise efficiency and effectiveness.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
