At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
At NiCE Actimize, we are making the world a better place by ensuring that all consumers' financial transactions are safe. To achieve this goal, NiCE Actimize is seeking a User Experience Designer to join our X-Sight team and help deliver intuitive, accessible, and innovative experiences across our SaaS platform. In this role, you won't just be pushing pixels; you will be the architect of our user journeys. You will be responsible for ensuring our platform is flawlessly logical, universally accessible, and measurably effective. You will collaborate closely with Product Management, Engineering, and UX leadership to ensure designs meet user needs, regulatory requirements, and business objectives.
How will you make an impact?
- Design and deliver user-centric interfaces for specific product areas with complex data, ensuring consistency with the overall design system.
- Embed accessibility and localization best practices into all design outputs to meet global compliance and usability standards.
- Leverage knowledge in building and maintaining design systems for designing smart components that handle complex data states.
- Translate behavioral analytics and UX metrics (e.g., DataDog, Pendo) into actionable design improvements that enhance engagement and usability.
- Create prototypes for validation, usability testing, and marketing purposes to accelerate decision-making and reduce risk.
- Collaborate with UX leadership on cross-platform alignment and AI-driven innovation initiatives.
- Partner with Product Managers to refine requirements, estimate work, and prioritize design deliverables effectively.
- Maintain and evolve design templates and documentation for PM and engineering purposes.
- Advocate for user research and customer validation throughout the design lifecycle to ensure solutions meet real-world needs.
Have you got what it takes?
- 2+ years of UX design experience in SaaS or enterprise software environments.
- Strong portfolio demonstrating expertise in interaction design, visual design, and usability principles.
- Hands-on experience with accessibility standards (WCAG) and localization workflows.
- Proven experience in B2B, complex systems, SaaS environments, Design systems.
- Familiarity with UX analytics tools (e.g., Pendo, DataDog) and ability to interpret behavioral data for design decisions.
- Proficiency in design tools such as Figma, Sketch, or Adobe XD, and experience with design systems.
- Ability to create interactive prototypes and conduct usability testing.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Familiarity with agile development practices and backlog management tools (e.g., Jira, Confluence).
You will have an advantage if you also have:
- Experience working on AI-driven UX features or personalization.
- Knowledge of financial services or compliance-related workflows.
- Background in UX research or behavioral psychology.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10162
Reporting into: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Top Skills
NICE Mumbai, Maharashtra, IND Office
J. B. Nagar, Andheri Kurla Road, next to Kohinoor Continental. Andheri (East), Mumbai, India, 400 059
