US Financial Intermediary Services - Invoice Reconciliation Team Lead

Job Description
You are a strategic thinker passionate about driving solutions. You have found the right team
As a US Financial Intermediary Services - Invoice Reconciliation Team Lead in the U.S. Funds Client Service team, you will be responsible for conducting reconciliation, investigating exceptions, and escalating issues as appropriate. You will also be engaged with other regional counterparts and will play a key role in maintaining key operational relationships with Financial Intermediaries and direct shareholders on behalf of J.P. Morgan Funds.
Job Responsibilities

• Reconcile over $750 million in intermediary payments.
• Reconcile transfer agency invoices.
• Test new system enhancements. Deal with ad-hoc queries relating to systems, documentation, and client information.
• Ensure all policies and procedures are up to date.
• Implement continuous process improvements and efficiencies.
• Communicate in a clear, concise, and efficient manner with multiple teams at any given time. Maintain client records and static data.
• Extract documents or system data to support internal control testing requests.
• Provide periodical status, control, and KPI reports for conducted work.
• Escalate unclear requests, issues, and errors in a timely manner.

Required qualifications, capabilities and skills

• Graduate / Post-graduate with at least 3 years of experience
• Prior experience in Asset Management/Asset servicing in Client Services teams in custody/investment banking (client facing roles)
• Understanding of the asset management business, various asset classes and investment products
• Financial market awareness and understanding of basic financial concepts
• Asset class knowledge, Client service knowledge, excel skills
• Excellent communication (client facing)

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.