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Description and Requirements
Position Summary
- Migration function is responsible to migrate the business processes from GOSC with time tested methodology and ensuring seamlessly establishment of capabilities at GOSC
Job Responsibilities
Role -
- Managing end to end migrations / IT projects.
- Supporting IT projects with Application development
- Responsible for managing end to end programs (cluster of projects)
- Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
- Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.
- Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
- Ensuring smooth coordination between all the functions during migration
- Help/extend support to migration batch in day-to-day migration activities, as and when required.
Responsibilities -
The incumbent will be required to be a part of the Migrations Team and will report to Sr. Manager - Migrations, subject to incumbents' skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at GSS centers. Key responsibilities will include:
- Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business
- Managing external and internal stakeholders and escalation handling for the projects
- Conducting Due Diligence for processes scoped for migrations
- Ensure adherence to migration methodology
- Deliver on Migration & Consulting Goals for the function
- Wing to wing responsibility for individual projects and coordination with support groups
Education, Technical Skills & Other Critical Requirement
Education
- Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education
Experience
(In Years)
- 5+ years in project management / transitions / migrations with overall 8+ years' experience
Technical Skills
- Understanding of Software Development life cycle (SDLC)
- System Architecture & Design - ability to understand the system design
- Supported IT projects with Application development
- Database & Storage Technologies - experience with SQL database & data storage solutions
- Preferred Certification - relevant certification is good to have such as AWS, Microsoft Azure
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
- Should be pro-efficient in communication skills
- Understanding of migration methodology
- Should have experience of migrations / project team (domestic or international)
- Analytical and Interpersonal skills
- Proactively assess the risk and escalate, as and when required
- Problem solving skills / Solution oriented
- Good in managing the stakeholders
- Good in understanding and requirement gathering from the stakeholders
- Should be Agile / Managing Self / Focused
- Self-disciplined and result oriented
- Multi-tasking ability
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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