Trade Services Analyst

• Monitor and manage trade lifecycle events (capture, confirmations, amendments, settlements) to required standards and SLAs
• Execute reconciliations and investigate trade breaks, working with Front Office, Operations, counterparties and vendors to resolve discrepancies
• Maintain and enforce existing controls and procedures; ensure consistent adherence across the team
• Act as a liaison between Front, Middle and Back Office to ensure clear communication and timely resolution of issues
• Support regulatory and policy change implementation from an operational perspective
• Participate in process improvement and automation initiatives; identify opportunities to increase efficiency and reduce operational risk
• Provide subject matter support on product and process queries, including knowledge transfer and on-the-job coaching for colleagues
• Own issue resolution with appropriate escalation and maintain a control-focused approach to daily activities
• Build effective working relationships with global stakeholders to support business needs and projects

• Minimum 4 years’ experience in Derivative/Commodities Operations, Middle Office or Back Office support (or equivalent)
• Strong product knowledge across commodities (energy, metals, agricultural, environmental) and an understanding of end‑to‑end trade lifecycle for physical and derivatives transactions
• Proven experience with trade reconciliations, breaks investigations and operational controls
• Excellent verbal and written communication skills; able to interact with global stakeholders and frontline trading team
• Strong control mindset with the ability to identify process gaps, prioritize remediation and drive risk mitigation
• Collaborative team player with experience partnering on cross-functional projects and change initiatives

• Willingness to work flexible/global hours as required

  
  

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.