Manage and develop business on the assigned trade lane for all products, driving customer development through sales at origin and destination.
Aim to primarily sell, develop & retain business on the assigned trade lane for all products and hold overall responsibility to drive customer development through sales at origin & destination.
Hold overall responsibility to manage the growth of trade lane between defined countries in accordance with agreed-upon targets.
Sales Responsibilities
- Generate own new business on the assigned trade lane as per agreed targets
- Grow the assigned trade lane by supporting other sales (Global sales, Regional sales, local sales, overseas sales) on their customer opportunities.
- Do joint sales calls with sales.
- To steer and monitor volume development, customer development, sales performance and profitability of the assigned trade lane.
- Develop and execute a comprehensive route plan aimed at identifying the top regional/industry opportunities and expanding business to both new and existing accounts in cooperation with product team
- Identify, develop and maintain relationships with key decision makers at all levels, shippers, consignees, carriers, product management and overseas offices within the trade lane.
- Perform all sales responsibilities for sales activity KPI’s & system usage in line with the companies requirements.
Product Responsibilities
- Understand and build up market intelligence for the lane of responsibility.
- To inform and update sales in own offices within trade lane about product specifications.
- To work with Procurement team for all mode of transport for pricing and costing strategy, carriers/airlines relations whenever necessary
General Responsibilities
- To hold ownership and lead the lane of responsibility at all the times
- Communicates in a polite and professional manner & acts with good faith, in the interest of the company
- Abides by all company´s internal and legal rules and regulations including the code of conduct and data secrecy agreement
- Shows diplomacy when handling conflict situations. Request written opinion and escalate the problem as soon solution is beyond own authority level
- Performs additional tasks, assigned by the employer as per employee’s qualification and role, according to company’s operational needs
Personal Qualification
- Convincing presentation skills
- Negotiation skills
- Sales-oriented
- Self-confident and Self-motivated
- Positive attitude
- Intercultural interests
- Skills and experience in inbound/outbound business
- Independent and self-starter
Special Knowledge
- Freight Forwarding
- MS Office
- Ability to demonstrate RFQ knowledge
Education Qualification
- Minimum Qualification - Graduate
- Preferred - Business Administration/Logistics or equivalent with at least 8-10 years of working experience in freight forwarding.
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