Telemarketing Representative

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1,400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Job Description

• Prospect into multiple organisations via cold calling, networking, e-mail, as well as utilising online information sources to build and maintain a lead development pipeline.
• Penetrate, profile, qualify and schedule well qualified appointments with key decision makers
• Meet and exceed daily and weekly call goals as well as deliver a high quantity of well qualified sales opportunities and appointment setting
• Consistently meet and exceed opportunity quotas to deliver optimal sales pipeline
• Work closely with sales and sales engineering teams in the development of strategic sales approaches
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency
• Use of CRM extensively to maintain accurate activity, contact, and account information of all customers and prospects
• Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticals
• Work closely with Marketing to create email and LinkedIn campaigns to increase company and personal brand awareness
• Provide regular reports on sales activities and results to management

Maintain knowledge of market conditions and competitive activities

Qualifications

• 1 - 3 years' recent SDR experience within a relevant sector
• Past IT industry/SaaS industry experience
• Experience in telemarketing, sales or customer service.
• Ability to listen and communicate in US/UK accent.
• Excellent communication skills and phone etiquettes
• Strong interpersonal skills and ability to build relationships with customers.
• Ability to work independently and manage time effectively.
• Bachelor’s degree in marketing, Communications or related field.
• You have a passion for selling, educating clients, and building trust with all your customers or prospects
• You thrive in a fast-paced environment and have a drive to learn new skills

Additional Information

• Contract location is Mumbai, India
• Hybrid working arrangement
• Competitive compensation package including company bonus, stock-based options, regular salary reviews, and medical insurance coverage
• Quarterly team events and company-wide celebrations
• Opportunity to attend events including the F1 and Manchester United games
• Opportunities for professional development
• Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.