The Tele Sales Consultant is responsible for generating phone sales using various leads, obtaining referrals, celebrating new sales, making courtesy calls for renewals, and maintaining accurate sales documentation and statistics. This role involves both sales and administrative tasks to support the renewal process and keep records organized.
Company Description
Accor Plus, the most expansive travel, dining and lifestyle program in the Asia Pacific, enables you to do more, in more incredible ways imaginable. Enjoy more destinations and styles at over 1,000 hotels and 1,400 restaurants across 20 countries.
Job Description
"This is office based role, looking for immediate joiners"
Role: Loyalty Sales Consultant
Location: Near Regency Hotel, Andheri (E),
Selling
- Use various leads sources provided to generate phone sales
- Obtain referrals as part of each sales call
- Actively celebrate daily new sales within team
- Courtesy call new sales within 8 months and 11 months calls as directed
Renewal (If applicable)
- Follow renewal script for renewal calls
- Obtain referrals as part of renewal call
- Updating renewal member information on renewal sales form
- Maintain renewal statistics for every renewal call
- Contact renewals as per Renewal policy
Administration
- Document sales at the end of the call
- Place all sales documents in the allocated area for Administration officer
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