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Role - Technical Implementation Engineer (Integrations)
Location: Pune (Hybrid ,3 days from office a week)
Experience: 5–10 years
Department: Cybersecurity Engineering / Professional Services
Role Type: Implementation + Integration Engineering
Role Overview
We are seeking a highly skilled with strong work ethics - Implementation Engineer to design, implement, and support integrations between enterprise cyber-security platforms and systems such as ServiceNow, Splunk, Jira, CMDBs, SIEM/SOAR platforms, Cloud services, and custom-built data pipelines.
The ideal candidate has strong experience working with APIs, automation workflows, data transformations, authentication frameworks, and enterprise IT ecosystems.
Experience with platforms like Qualys or other vulnerability/asset/security tools is preferred but not mandatory.
The candidate has to develop/upskill strong background in Qualys ecosystems and products.
Note - Title will be of 'Technical Implementation Engineer'. Seniority will be dependent on multiple factors including Interview feedback & Total Number of years of experience
Role will involve Night shifts & relocation to Pune is required for this role
Key Responsibilities
You will own below pieces of Qualys Integration & Implementation projects with Customers across multiple time zones including and not limited to -
1. Integration Implementation
- Implement end-to-end integrations with ITSM platforms (ServiceNow, BMC, Jira) including:
- CMDB synchronization
- Ticketing automation workflows
- Data lifecycle management
- Integrate with SIEM platforms (Splunk, QRadar, Sentinel) for:
- Log ingestion
- Correlation dashboards
- Vulnerability/event forwarding
- Configure and manage cloud integrations for AWS, Azure, GCP.
2. API Development & Automation
- Build and customize connectors using:
- REST / SOAP APIs
- Webhooks
- Data ingestion pipelines (e.g., Splunk HEC, Kafka, SQS, EventHub)
- Write automation scripts using Python, PowerShell, Bash.
3. Data Mapping & Transformation
- Map and normalize cybersecurity data:
- Assets
- Vulnerabilities
- Compliance controls
- Configuration items
- Handle ETL logic (extract, transform, load) for large datasets.
4. Customer Delivery
- Conduct discovery workshops to capture technical requirements.
- Prepare integration design documents (HLD, LLD) and implementation plans.
- Execute deployments, validate functionality, and ensure performance optimization.
- Conduct UAT, fix issues, and deliver final operational handover.
5. Troubleshooting & Support
- Diagnose API/authentication issues (OAuth2, JWT, Basic Auth, API Keys).
- Resolve dataflow failures, timeouts, duplicate records, and mapping gaps.
- Provide post-implementation support and optimization.
Mandatory Skills (Similar Tech Stack) — NOT tool-specific
Candidates must have experience with any two of the following:
ITSM Platforms
- ServiceNow ITSM / CMDB
- BMC Helix, Jira, Cherwell
- Experience with MID Server, discovery logic, and CMDB relationships
SIEM / SOC Tools
- Splunk (add-ons, HEC, dashboards, ingestion pipelines)
- QRadar, Elastic, Azure Sentinel, LogRhythm
Tech Stack & Automation
- REST APIs, JSON, XML, YAML
- Python, PowerShell, Bash
- Webhooks, schedulers, cron jobs
- ETL/data pipeline experience
Infrastructure
- Linux server administration
- Basic networking (VPN, proxies, certificates, firewalls)
- Cloud (AWS/Azure/GCP) fundamentals
Preferred Skills (Not Mandatory, but Highly Valued)
Experience with any security platform such as:
- Qualys (VMDR, CSAM, Cloud connectors)
- Tenable, Rapid7, Wiz, CrowdStrike, Defender
- Vulnerability management concepts
- Cloud security basics
- Asset inventory and CMDB best practices
Ideal Candidate Traits
- Strong problem-solving mindset
- Can simplify complex tech for customers
- Works independently with enterprise clients
- Strong communication & documentation skills
- Passion for automation and integration engineering
