This is a remote position.
Internship Duration: 6 months
Education: Bachelor's degree in computer science/IT
Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.
About the Role
This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.
Outcomes You'll Own
- Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
- Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
- Paperwork done right: client documentation is complete, accurate, and submitted on time
- Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.
Activities That Drive These Outcomes (illustrative, not exhaustive)
- Keep CRM/ERP and account records up to date, down to client-specific details.
- Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
- Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
- Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed
- Assist in maintaining account plans and stakeholder maps.
- Coordinate with People Success and recruiting on staffing updates when needed
- Document repeated tasks and processes so they're easy for others to follow
- Flag inconsistencies, gaps, or risks to your Account Manager early
Requirements
What You'll Bring
- A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
- Strong attention to detail. You notice when numbers don't match or a field is missing
- Thoroughness in your work and a habit of double-checking before calling something done
- Comfort handling documentation, forms, and structured data
- Strong verbal and written communication
- An ownership mindset: you take tasks to closure without needing reminders
- Good organizational skills and the ability to manage multiple tasks and deadlines
- Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required
What You'll Gain
- Hands-on exposure to how client accounts are managed at a software craft consultancy
- Mentorship from experienced Technical Account Managers
- A clear path to a full-time role based on your performance
What We Value
- Extreme ownership – you take responsibility for outcomes and drive work end-to-end
- Ability to execute independently and define problems, not just solve assigned tasks
- A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
- The ability to build trust and sell value, not just deliver output
- High standards, autonomy, and bias toward action.
Benefits
Life at Incubyte
We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
Perks
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office fund
- Medical Insurance
