About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
Sophos is seeking an experienced and motivated Security Operations Manager to support its Managed Detection and Response (MDR) customers. The successful candidate will be responsible for the operational management and effectiveness of the Security Operations Center and its personnel. This involves overseeing the day-to-day security operations and ensuring the strategic and operational mission of the MDR Team is fulfilled.
Managed Detection and Response team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
What you will Do
- Maintain supervision over operational tasks and provide day-to-day oversight for threat analysts
- Oversee analysts in their investigation and response activities when security incidents arise to determine possible root cause and resolution
- Effectively communicate information to stakeholders of all levels
- Demonstrate experience in network and host-based intrusion analysis, incident response processes and procedures, digital forensics and/or handling malware
- Acting as a lead throughout incident scenarios and provide subject matter expertise in cybersecurity incident response
- Successfully executing incident handling procedures as well as direct response to cyber security incidents
- Maintaining current knowledge and recognition of attacker tools, tactics, and procedures to produce indicators of compromise (IOCs) that can be utilized during active and future investigations
- Assessing cyber threat intelligence/open source intelligence and operationalizing that information
- Demonstrating real-world, hands-on experience dealing with sophisticated malware and dynamic cyber threat actors
- Identifying current and emerging threats and application of such research
What you will Bring
- 5+ years of experience within a cybersecurity environment; experience in a leadership role is preferred
- Bachelor's in information technology, Computer Science, or a related field; or relevant, commensurate work experience
- Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents
- Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
- Threat hunting experience preferred
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
- Knowledge of Mitre ATT&CK framework preferred
- Working knowledge of incident response procedures
- Experience with SQL query construction preferred
- Experience with OS Query is a plus
- Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g. XP, Windows 7,2003, 2008, OS X)
- Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols etc.
- Strong understanding of Windows event log analysis
- Experience with enterprise information security data management - SIEM experience a plus
- Programming and scripting skills - proficient knowledge of PowerShell/ Python is a plus
- Excellent troubleshooting and analytical thinking skills
- Strong documentation and communication skills
- Advanced Cyber Security certifications preferred but not required
- Excellent customer service skills
#LI - Remote
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].
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