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Equifax Inc.

Team Lead - Operations

Posted 7 Days Ago
Be an Early Applicant
Mumbai, Maharashtra
Senior level
Mumbai, Maharashtra
Senior level
As a Team Lead in Operations, you will manage data processing for internal and external stakeholders, focusing on customer relationships and ensuring quality deliverables. You will also be involved in automating processes to enhance efficiency while leading a team to meet business objectives and manage escalations.
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Synopsis of the role

Experienced Data management professional with a demonstrated history of working in the financial services industry specially in Credit Bureau or bureau reporting with top lenders. Apt at Data Management end to end processing & owning the entire process, systems & people management, Customer relationship building, Credit Bureau Domain Knowledge, well versed or able to work with multiple complex and integrated systems.

What you’ll do

  • Review and Delivery of all deliverables for repository wise data processing for internal/external stakeholders  
  • Customer First Culture - Focus on customer needs and create customer experiences with quality as center point.
  • Driving & managing team to consistently meet the business deliverables  Addressing client escalations & building strong relationships
  •  Managing the testing and transition of information download, data processing and data analysis delivery for all new clients  
  • Automations in bureau processes to increase efficiencies, productivity, TAT reduction, increasing customer engagements & cost optimization   
  • Participate & driving key meetings related to Data Ops to understand, suggests & implement way-forward
  • Reviewing the credit data analysis on SQL/multiple data analysis platform including Data Lever, Python, R, Tableau

What experience you need

  • Work location of this role (You should be willing to work from our Mumbai Office) Qualification required for this role:
  • Bachelor's degree or equivalent
  • Experience required for this role: 7-9 years of relevant experience

What could set you apart

  • Credit Bureau Domain Knowledge Knowledge of database specific technology like SQL, RDBMS is a plus

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IND-Mumbai-Equifax Credit Information Services

Function:

Function - Fulfillment / Operations

Schedule:

Full time

Top Skills

Python
R
SQL

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