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We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
• Schedule and coordinate interviews across multiple teams, locations, and time zones (phone, virtual, and on-site)
• Communicate interview details and logistics to candidates and internal stakeholders clearly and professionally
• Update and maintain candidate records in the Applicant Tracking System (ATS)
• Work closely with recruiters, hiring managers, and executive assistants to ensure accurate and timely interview coordination
• Anticipate scheduling conflicts and proactively suggest solutions or adjustments
• Send calendar invites and confirmations, and follow up on interviewer feedback
• Support ad hoc administrative tasks related to recruitment operations as needed
Knowledge & Skills:
• Confidence & excellent communication
• Previous experience in an administrative, coordination, or recruiting support role
• Excellent organizational and time-management skills
• Strong written and verbal communication abilities
• Comfortable managing high volumes of scheduling with a keen attention to detail
• Familiarity with calendar tools (e.g., Google Calendar, Outlook) and ATS platforms (e.g. Workday)
• Ability to thrive in a fast-paced and dynamic environment
• Discretion in handling confidential information
Experience:
• Experience coordinating interviews across global teams or multiple time zones
• Background in HR, recruitment, or talent operations
• Proficiency with scheduling tools or platforms (e.g., Workday)
Educational Qualification:
• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
