ABOUT GREYLABS AI
GreyLabs AI builds enterprise-grade Voice AI systems for India’s BFSI ecosystem - powering high-volume, regulated use cases across collections, sales, servicing, and customer engagement.
We work with 40+ leading banks, NBFCs, fintechs, and insurers, solving real-world problems where performance, reliability, and data security are non-negotiable. Our systems operate at scale, handling millions of interactions across languages and customer contexts.
We’re a Series A company, scaling fast - deepening our product, expanding our footprint, and building long-term moats in AI-first workflows.
At GreyLabs, ownership is real. We value clear thinking, bias for action, and high craft standards. Teams move fast, operate with autonomy, and take ideas from concept to production.
Talent is a core lever for us - and hiring is treated as a strategic function, not a support role
WHAT THIS ROLE IS REALLY ABOUT
This is a hands-on Talent Partner role - you’ll drive outcomes end-to-end, staying close to the details while working directly with founders and stakeholders.
You will think alongside stakeholders, challenge them when needed, and bring structure, insight, and market intelligence into every hiring decision.
If you wait for perfect JDs and clear briefs - this role may feel uncomfortable.
If you figure it out, build pipelines from scratch, and close high-quality talent in ambiguity - you'll thrive here.
WHAT YOU WILL OWN
1. Tech & Product Hiring (Core)
Own end-to-end hiring for Engineering (Backend, AI/ML, Data) and Product roles
Drive high-impact, hard-to-close roles, with the ability to scale hiring when needed
Ensure every hire raises the bar on capability, ownership, and culture
2. Talent Partnering
Work closely with hiring managers to shape roles, not just execute them
Push back when requirements are unclear, unrealistic, or misaligned with market
Act as a thought partner - bringing talent insights, compensation benchmarks, and hiring strategy
3. AI & Niche Hiring
Build strong pipelines for AI/ML engineers, data talent, and product thinkers
Understand technical depth well enough to screen for quality, not just keywords
Map talent from relevant ecosystems: startups, product companies, AI-first teams
4. Sourcing & Pipeline Building
Build high-intent, high-quality pipelines through direct sourcing, referrals, and networks
Create always-on talent benches for critical roles
Go beyond job boards - use communities, outbound, and creative sourcing
You’re comfortable spending a meaningful part of your time in sourcing - that’s where great hiring starts.
5. Hiring Execution & Velocity
Own the full lifecycle: JD → sourcing → screening → coordination → offer → closure
Drive fast, structured, and high-quality processes
Maintain strong candidate experience, especially for senior and niche talent
6. Employer Brand & Culture
Be the face of GreyLabs AI in the talent market
Build credibility with candidates through clear storytelling and honest conversations
Hire for high ownership, low ego, builder mindset - evaluate cultural fit actively
WHAT WE'RE LOOKING FOR
Experience
4-8 years in Talent Acquisition with strong focus on Tech and Product hiring
Startup or high-growth company experience is mandatory
Proven track record of closing strong candidates in competitive markets
Skills & Capability
Strong sourcing and headhunting skills - LinkedIn is table stakes, you go beyond it
Ability to assess technical/product talent with real depth
Excellent stakeholder management with the confidence to challenge
Strong negotiation and closing skills
Comfort with ATS platforms (Kula) and pipeline data tracking
Mindset - This Matters Most
Figure-it-out - You don't wait for clarity - you create it
Hands-on approach: You like being close to the work - sourcing, conversations, and closures - not operating at a distance
High ownership - You treat hiring goals like business goals
Builder mindset - You create systems and pipelines, not just fill roles
Structured thinking - You bring rigour to an otherwise chaotic process
Bias for speed + quality - Fast without cutting corners on the standard of hire
WHY JOIN GREYLABS AI
Work directly with leadership on mission-critical hiring
Build teams in one of the fastest-growing AI categories globally
High ownership, high visibility, and real impact from day one
Opportunity to shape how hiring is done here - not just execute it
THE BAR WE'RE HIRING TO
We're looking for someone who spots strong talent before others do, influences hiring decisions with conviction, builds trust with both candidates and stakeholders, and raises the bar every single time.
We’re committed to creating a fair, respectful, and inclusive workplace. From hiring to growth opportunities, our decisions are based on merit, skills, and potential, never on gender, identity, background, or any other personal characteristic. Talent has no labels here, and everyone is welcome to grow and thrive with us.
GreyLabs AI Mumbai, Maharashtra, IND Office
Mumbai, India
