The Role
Monitor, triage, and resolve alerts from production systems, manage incident and service request queue, improve system alerting and reporting capabilities, automate business processes, leverage Jira for ITSM processes, develop ITIL-compliant processes for helpdesk support.
Summary Generated by Built In
The Company
What We Do
The Data Deployment Platform. Get out of the lab and into production with a single API to mobilize the world's data