The Strategic Account Manager will lead engagement for RLT in hospitals, develop strategic plans, drive adoption, and build relationships with stakeholders. Responsibilities include negotiating contracts, analyzing market dynamics, and ensuring operational readiness for RLT programs.
Job Description Summary
As a Strategic Account Manager, you will lead engagement and business growth for RLT within key hospital accounts. This role goes beyond traditional sales - it requires strategic account leadership, building partnerships across multiple stakeholders such as healthcare professionals (HCPs), administrators, procurement teams, and technologists.You will lead the introduction of innovative therapies, shape disease management with multidisciplinary teams, ensure operational readiness for RLT programs and drive sustainable relationships that deliver long-term value for both Novartis and our customers.
Job Description
Position Title: Strategic Account Manager - Radioligand Therapies(RLT)
Location: Delhi
Key Responsibilities:
- Develop and execute strategic account plans for hospitals with nuclear medicine capabilities; align on account objectives and implement dedicated action plans.
- Drive adoption of RLT through value-based discussions, referral network development, and stakeholder engagement across clinical, operational, and administrative functions.
- Negotiate contracts, guide key account initiatives, and provide strategic input on growth opportunities and programs.
- Analyze market dynamics, including competitive intelligence; share insights and identify regional opportunities for performance improvement.
- Drive several initiatives and educational programs independently or in collaboration with marketing/medical teams, aligned with tactical plans.
- Demonstrate deep understanding of radioligand therapy mechanisms, disease pathways, and clinical data, and clearly interpret complex scientific information to support evidence-based discussions and decision-making with multidisciplinary stakeholders.
- Contribute to stakeholder mapping, segmentation, and profiling; ensure accurate and timely data entry in Novartis CRM systems.
- Collaborate cross-functionally with marketing, market access, supply chain, and other teams to deliver annual business plans and operational readiness.
- Reporting of technical complaints/adverse events/special case scenarios
- Sales revenue and growth for Radioligand Therapies in designated accounts.
- Achievement of account objectives and operational readiness for RLT programs.
- Customer engagement metrics and quality of stakeholder relationships.
- Compliance with reporting timelines and CRM data accuracy.
RoleRequirements
Work Experience:
- 8–10 years in oncology and/or medical devices, preferably in multinational pharmaceutical companies.
- Proven experience in strategic account management and cross-functional collaboration.
- Strong understanding of MNC culture, compliance, and governance.
- Bachelor’s degree in pharmacy or related field.
Skills Desired
Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value PropositionsTop Skills
Crm (Customer Relationship Management)
Novartis Mumbai, Maharashtra, IND Office
Main Road, Bandra Kurla Complex, Bandra, Mumbai, Maharashtra, India, 400051
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