Business Unit:Global Technology
Reporting To:Director, IT Infrastructure, North America
Shift:US (8:30 pm - 5:30 am IST) (India)About Russell Investments, Mumbai:
Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.
Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.
For more information, please visit https://www.russellinvestments.com.
Job Description:
The Storage Engineer II is a technical support role responsible for managing and supporting Russell Investments’ block and file storage environments. This role directly supports critical storage systems across all global Russell Investments’ data centers. The Storage Engineer II partners with leadership in Seattle, WA. Technical knowledge and experience supporting Dell EMC Powerscale and Unity SAN devices are essential.
Years of Experience
5 years of relevant industry experience
Qualifications:
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Bachelor’s Degree in Computer Science, Business or Engineering. Equivalent work experience may be considered in lieu of education.
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Dell EMC Powerscale (Isilon) troubleshooting and support at an L2 level.
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Dell EMC Unity troubleshooting and support at an L2 level.
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Experience with zoning Cisco MDS Switches
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Experience in IT service delivery using the ITIL framework
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Ability to communicate complex technical details to all levels of management
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Expertise in understanding, setting, and managing customer expectations
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Strong organizational skills including the ability to set shifting priorities to meet deadlines
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Ability to understand and solve complex problems quickly
Responsibilities:
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Day-to-day operational support and maintenance (including patching and upgrading) of the storage environments
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Maintains detailed documentation and inventory of all managed environments
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Responsible for timely on-call response to incidents
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Maintain confidentiality of sensitive company data without exception
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Maintain an instant and trending view of the health of the infrastructure
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Participate in other IT projects and/or tasks as needed
Core Values
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Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
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Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
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Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
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Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
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Exemplifies our customer-focused, action-oriented, results-driven culture.
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Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
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Ability to act with discretion and maintain complete confidentiality.
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Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
