Staff Engineer, Atlassian (Confluence Administration)

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

• Experience 7+ years
• Extensive administration knowledge of Jira and Confluence.
• Strong understanding of the Atlassian ecosystem.
• Extensive hands-on experience in setting up, configuring, managing, and fine-tuning Atlassian DC or Cloud environments.
• Expertise in developing, maintaining, and supporting automation workflows in Jira.
• Proficient in configuring projects, workflows, fields, screens, and Jira dashboards.
• Varied experience in Jira and Confluence customization.
• Consolidation of custom fields.
• Designing and maintaining custom projects, workflows, schemes, screens, and field configurations in Atlassian On-Prem or Cloud solutions.
• Knowledge of one scripting language, such as Groovy or Python.
• Thorough experience with the ScriptRunner plugin.
• Proficient in multiple add-ons to enhance Jira and Confluence functionality, preferably EazyBI, Projectrak, and BigPicture.
• Migration experience from DC to Cloud.
• Integration knowledge of Jira/Confluence with other systems
• Strong debugging and analytical skills for troubleshooting issues.
• Excellent communication skills and client exposure.

RESPONSIBILITIES:

• Design and customize Jira workflows for varying business requirements.
• Develop, implement, and maintain automation workflows in Jira and Confluence.
• Configure and optimize projects, dashboards, and workflows tailored to client needs.
• Debug and resolve technical issues efficiently.
• Ensure seamless migration from DC to Cloud, addressing all technical and operational challenges.
• Collaborate with stakeholders and clients to gather requirements and deliver solutions.
• Stay updated on the latest developments in the Atlassian ecosystem to implement best practices and innovative solutions.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.