Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description• Minimum 1 year of Sabre or Amadeus working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus
• Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus
• Travel experience is a must
Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level, to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Top Skills
Sutherland Thāne, Mahārāshtra, IND Office
Thane Belapur Road, Thāne, Maharashtra, India, 400605
