When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
Job Summary:
The Employee Relations Specialist role is responsible for working on the regional strategy, providing support in local investigations and leading education for managers on Employee Relations Best Practices and evolving the disciplinary framework. The role is also responsible for updating all India employment /HR related policies to keep in compliance with local employment laws. The position will report into the India HR Country Director.
Location:- Thane (Kolshet) - Work from Office
Shift Timings:- 12 pm - 9.30 pm IST
Principal Duties and Responsibilities
- Leverages advanced knowledge of ER best practices, including applicable local laws and fair and equitable employment practices to help execute ER projects and programs, investigations, case management and documentation.
- Track all disciplinary cases/ethics hotline complaints across India for appropriate resolution. Investigation and reporting of ethical/ disciplinary cases on need basis
- Working with government authorities as and when needed. Coordinate internal and external reviews/audit, inspections and ensure labor law compliance across Accurate India
- Advice and support HR teams on ER matters. Provide opinion and draft responses. Assist and coordinate all HR litigation matters with external council and internal teams
- Conversant with amendments and updates in the field of employment and labor laws. Maintain controls and enhance effectiveness by developing case information, evidence, and settlement of disputes.
- Monitors and reports internal, ethics & other investigations.
- Work and operate independently with stakeholders across regions (Thane & Hyderabad) for various projects/case handling and reporting. Stakeholders include legal counsel (internal/ external), HR Teams, business leaders.
- Proactively manages cases and critical incidents with routine incident follow-up
- Supports the execution and delivers workplace harassment training, employee relations training and education in collaboration in partner with HR Business Partners.
- Manages the involuntary termination processes and oversees offboarding process
- Collaborates with HR, Legal and senior leadership to help generate effective resolutions of employee relations-related issues
- Provides recommendations on areas of improvement within the investigation and case management process and ER-related projects and programs
- Displays deep knowledge in a specific area; acquires advanced knowledge of various areas related Employee Relations, shares knowledge with others on team and helps less experience colleagues understand and apply advanced concepts
- Writes clear and detailed technical documentation for complex or difficult processes and investigations
Preferred Qualifications
- Bachelor’s degree in business, Human Resources, Psychology, or related field.
- 7+ years of Employee Relations, Human Resources, or related work experience.
- 3+ years of experience working in a global matrixed organization.
- 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Sr. Director level and above).
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact [email protected].
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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