Sr IT Engineer

As a Senior IT Engineer, End User Computing, you will play a key role in the design, delivery, and ongoing management of enterprise endpoint solutions in Intune tenants, ensuring device reliability, security, and compliance through modern management platforms.

This role requires deep expertise in endpoint management technologies such as Microsoft Intune, Tanium, and Jamf, along with a strong understanding of security, automation, and operational excellence in regulated environments. You will collaborate closely with security, infrastructure, and business partners to deliver scalable, compliant, and user‑centric solutions that support Honeywell’s global workforce.

Key Responsibilities

Endpoint & Device Management

• Architect, implement, and operate endpoint management solutions using Intune, Jamf, and Tanium.
• Ensure endpoints meet security, compliance, and configuration standards while supporting diverse user needs.

Infrastructure & Platform Management

• Plan, execute, and support upgrades to End User Computing infrastructure, including server deployments and the decommissioning of legacy platforms.
• Partner with infrastructure teams to ensure platform stability, scalability, and lifecycle alignment.

Security & Compliance

• Collaborate closely with cybersecurity teams to design, implement, and maintain endpoint security controls.
• Identify risks, recommend mitigations, and prioritize remediation efforts based on business impact and regulatory requirements.

Automation & Engineering Excellence

• Design, develop, and maintain automation using PowerShell and other scripting languages to improve reliability, reduce manual effort, and increase operational efficiency.
• Standardize processes and configurations to support repeatable, scalable deployments.

Software & Patch Management

• Manage software deployment, patching, and inventory using Intune, Tanium, Jamf, and Patch My PC.
• Ensure endpoints remain compliant with enterprise software and vulnerability management standards.

Technical Leadership & Support

• Act as a subject matter expert for Windows and macOS endpoint platforms.
• Provide advanced escalation support and technical guidance to IT Advanced support teams, focusing on minimizing downtime and improving user experience.

Cross‑Functional Collaboration

• Work with business stakeholders, IT teams, and external partners to translate requirements into compliant and supportable endpoint solutions.
• Support project initiatives that while maintaining strict tenant separation and governance.

Strategy & Continuous Improvement

• Contribute to EUC strategy, roadmaps, and technical standards aligned with Honeywell’s broader IT and business objectives.
• Proactively identify opportunities for modernization, optimization, and innovation within the endpoint ecosystem.

Communication & Stakeholder Engagement

• Communicate technical concepts clearly to both technical and non‑technical audiences.
• Ensure alignment across teams to deliver successful project and operational outcomes.

YOU MUST HAVE

• 5+ years of experience designing, administering, and supporting enterprise endpoint management solutions (Intune, Jamf, Tanium, or similar).
• Strong expertise with Microsoft Endpoint Manager (Intune), Autopilot, and Azure Active Directory, including device enrollment and lifecycle management.
• Experience supporting cloud‑based IT solutions (e.g., Azure, AWS, or Google Cloud).
• Advanced troubleshooting skills across endpoints, networking, security, Active Directory, and applications.
• Experience with server, storage, and network virtualization technologies.
• Strong scripting skills, particularly PowerShell, with a focus on automation.
• Solid understanding of endpoint security concepts, including hardening, vulnerability management, and monitoring.

WE VALUE

• Relevant certifications (e.g., Microsoft Intune, security, or scripting certifications).
• Experience with Power BI or other reporting/analytics tools.
• Experience with managing Linux‑based operating systems.
• Familiarity with ITIL processes and service management best practices.
• Strong written and verbal communication skills.
• Ability to set clear, measurable expectations and deliver results with minimal supervision.
• Comfort working in a fast‑paced, highly regulated environment.
• Flexibility to support off‑hours work when required.