The Sr. Financial Systems Analyst manages the NetSuite instance, oversees technical support, drives improvements, and works on reporting and data governance.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of the Sr. Financial Systems Analyst to Coupa
As a Sr. Financial Systems Analyst, you will be a senior technical lead within our Financial Systems team, helping to manage and evolve our global NetSuite instance. You will work closely with other administrators, Finance, and IT to ensure NetSuite and its integrated tools are scalable, compliant, and optimized. This role is ideal for a collaborative problem-solver who enjoys translating complex business requirements into high-impact system solutions while delivering exceptional support and communication to global end-users.
The ideal candidate is a proactive self-starter who identifies system inefficiencies and takes the initiative to drive improvements without waiting for formal direction. You will be expected to maintain high data integrity, deliver clear documentation, and constantly look for ways to automate manual finance processes.
What You'll Do:
- Join the financial systems team as a NetSuite Administrator, sharing responsibility for managing complex user roles, permissions (including SuiteCloud terms), and global system security.
- Partner with stakeholders to translate business requirements into scalable technical configurations, overseeing the full lifecycle from design and rigorous testing to seamless deployment and ongoing production support.
- Drive operational excellence by engineering high-impact solutions, including the configuration of Workflows (SuiteFlow), custom records, and forms to automate financial operations.
- Support the integration ecosystem (Workato and app-to-app integrations), ensuring auxiliary tools sync seamlessly with the core ERP.
- Oversee NetSuite’s bi-annual upgrades, performing comprehensive regression testing in the Sandbox to ensure custom configurations and scripts remain intact. 2. Support & Continuous Improvement
- Provide technical support, working alongside the internal helpdesk to resolve complex bugs, CSV import errors, and performance bottlenecks while maintaining strict SLAs.
- Map and document existing process flows and maintain clear change management documentation for all system modifications.
- Support the implementation and stabilization of new modules (e.g., Fixed Assets, Multibook and auxiliary HRIS or Legal tools. 3. Reporting & Data Governance
- Partner with Finance and Accounting to build complex Saved Searches, Financial Reports, and Dashboards that drive data-led decision-making.
- Lead regular "system hygiene" tasks, including data cleansing, duplicate management, and audit log reviews to ensure compliance with internal controls.
- Support the Month-End and Year-End close processes by resolving posting errors and ensuring sub-ledger to general ledger reconciliation.
1. NetSuite Administration & Engineering
What You'll Bring to Coupa:
- Experience: 5+ years in financial systems, with a strong background in NetSuite administration specifically within the software/SaaS industry.
- Technical Skills:
- Expert-level knowledge of NetSuite configuration (SuiteBuilder and SuiteFlow).
- Proven experience managing CSV Data Migrations and mass updates.
- Strong Excel skills (VLOOKUPs, Pivot Tables) for data analysis and mass-loads.
- Familiarity with AGILE Methodology and Sprint-based project management.
- Understanding of SuiteScript (to troubleshoot existing scripts) and API integration logic.
- Finance Acumen: A solid understanding of GAAP, the month-end close process, and global consolidations.
- Soft Skills:
- Analytical Thinking: You don't just fix the symptom; you find the root cause of the system error.
- Communication: Exceptional English communication skills to explain complex system logic to global Finance and Procurement stakeholders.
- Proactivity: You are a self-starter who looks for work and anticipates system needs before they become critical issues.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Top Skills
Agile
Csv
Excel
NetSuite
Suitebuilder
Suiteflow
Suitescript
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