Sr. Director, Sales - Digital Operations

Own the company’s metric registry and canonical definitions, resolve conflicting metrics, enforce definitions in semantic and catalog systems, and retire redundant reporting assets. Build data quality checks, route failures to accountable owners, and evaluate AI agents against ground truth. Enable trustworthy self-service analytics through governed data. The role requires strong SQL, production ownership of a semantic or metrics layer, data catalog or lineage experience, clear documentation, and cross-functional decision-making.

Own client implementation projects from contract signing through go-live. Build and maintain project plans, track risks and blockers, coordinate internal and client stakeholders, manage communication and expectations, secure required documents and approvals, escalate delays, and improve implementation processes. Serve as the client’s primary point of contact while coordinating technical and account teams without owning technical decisions or commercial relationships.

Execute Bloom Credit’s B2B marketing engine across ABM, content, social media, events, sales enablement, and digital channels. Manage HubSpot workflows and data hygiene, maintain marketing assets and partner toolkits, coordinate trade shows, webinars, newsletters, and collateral, track competitor activity, reconcile marketing expenses, and report weekly on website, traffic, conversion, and campaign metrics.