The role involves installing, configuring, and troubleshooting Cisco Unified Communications products, managing voice gateways, networking components, and ensuring security compliance.
Primary Roles & Responsibilities:
- Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
- Install and configure voice gateways as part of the Collaboration solutions
- Install and configure LAN switches and networking components
- Establish QOS policies
- Install and configure SIP border solutions (CUBE and other SBC’s)
- Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
- Troubleshoot integrated technology issues and maintain an accurate issues list.
Top Skills
Cisco Unified Communications Manager
Cisco Webex
Cisco Webex Contact Center
Contact Center Express
Lan Switches
Networking Components
Presence
Qos Policies
Sip Border Solutions
Unity
Unity Connection
Voice Gateways
Black Box Navi Mumbai, Maharashtra, IND Office
MIDC Industrial Area, Airoli , Navi Mumbai, Maharashtra, India, 400708
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