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Nielsen

Sr CM Consultant- Mumbai/ Bangalore

Posted Yesterday
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Hybrid
Mumbai, Maharashtra
Senior level
Hybrid
Mumbai, Maharashtra
Senior level
The Sr CM Consultant at Nielsen will lead the support of SAP S4 BRIM, focusing on Convergent Mediation. Responsibilities include project management for rollouts, customizing solutions, providing training, and ensuring alignment with business objectives across global teams. The role demands integration expertise and troubleshooting capabilities, along with enhancing performance for a wide-reaching user base.
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At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.


ABOUT THIS JOB


Nielsen’s Corporate Platforms organization is looking for a Global SAP S4 BRIM senior consultant to work on SAP S4 BRIM environments and peripheral systems that are involved to create the current and future platform. In this role you will be a key contributor to translating requirements provided by stakeholders and providing tasks and guidance to the developers and support teams. This role will support business enhancements and strategic initiatives.

RESPONSIBILITIES

  • Lead the support of SAP S4 BRIM with specific responsibilities of (Convergent Mediation) CM as a techno functional consultant
  • Experience in working on various databases for collection of data, automated rating and charging, campaign management and system integrations with other BRIM modules.
  • Proficient in integrating SAP BRIM with external applications, using both direct connectivity and middleware solutions.
  • Provide training and support to end-users, ensuring they can effectively use the SAP BRIM system. Develop user manuals and training materials.
  • Manage projects related to SAP BRIM rollouts, upgrades, or enhancements. Experience in planning, execution, and monitoring of project timelines and deliverables.
  • Customize SAP BRIM solutions to meet specific business requirements. Develop and maintain custom reports and dashboards.
  • Work with multiple teams across the globe and handle resources from multiple vendors while ensuring smooth and on time delivery of the project deliverables.
  • Exposure to Data Migration and to automated testing tools is a must.
  • Exposure to ServiceNow and Jira is desirable.
  • Provide technical support, troubleshoot issues, and propose solutions to problems encountered by users in SAP BRIM CM.
  • Work closely with various stakeholders, including the billing team, finance, and IT departments, to ensure SAP BRIM CM aligns with overall business objectives.
  • Continuously evaluate and recommend improvements to the SAP BRIM CM system to enhance performance and user experience.

A LITTLE BIT ABOUT YOU

  • With your critical and strategic thinking abilities, you create opportunities to empower and enrich an essential part of our business. This role spans supporting SAP BRIM CM module for around 50 countries and refining unlimited complex needs for our customers, who span multiple countries, languages and custom requirements.

QUALIFICATIONS

  • 6 to 8 years of experience on SAP(Convergent Mediation) CM as a techno functional consultant
  • Experience with upstream systems / modules and downstream reporting or analytics systems is desirable.
  • At Least 2 life cycles projects from Blueprinting to Go-live. Multiple years of production support facilitating year end activities.
  • Strong interpersonal, verbal and written communication skills.
  • Analytical, problem solving and organizational skills applied in a constantly changing fast paced environment.
  • Experience working with both offshore teams as well as third party vendors preferred. 

ABOUT NIELSEN


As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, inquisitive colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!


Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Top Skills

Convergent Mediation
SAP

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