Manage all aspects of customer service, technology promotion, and product delivery; provide pre-sales and after-sales support; design vertical solutions; lead technical support for business growth.
- Fast-Paced, Semi-Autonomous Role, managing (planning and execution) all aspects of Customer service, Technology promotion & support and product delivery throughout the covered areas – requires significant level or business travel mostly interstate
- Working with Sales and technical support team, to provide relevant professional technical support for Pre-sales, After-sales, training service to help the local business growth in country and Asia Pacific region.
- Lead vertical solution consulting and design
- Directly report to Sales leader and dotted line to technical leader (as needed), measured by sales achievement (overlay or team target) and customer satisfaction.
- Understand the growth strategy (STRAP) of the country and APAC region, and execute it throughout the covered areas.
- Pre-sales support: Vertical solutions design and Demo based on Niagara Framework, and provide pre-sales support to Sales team to win the opportunities, and promote Tridium’s product to the new vertical market.
- After-sales support: Provide professional service support to our partners, including the training, solution consulting, and customization service etc.
- Community support： Assist to build collateral material, such as the technical guide, technical article, technical portal, technical forum, as required for the region to sell and service offerings
- Be a self driven technical expert capable of learning existing and new technology in the computer science, software and AI etc.
- Ability to brief and provide training to the customers in the country.
- Bachelor's degree or above with strong technical background in field like computer or software, Automation Control or HVAC etc
- 10Y+ Experiences in system integration or development in Building Automation, IoT, HVAC, Automation Controls in Commercial or Industrial market etc.
- Experience in Project management will be a plus.
- Experience in software development and design in IoT, Building Automation, Automation controls will be a plus.
- Familiarity working with some common protocols, like TCP/IP, Bacnet, LON, Modbus etc will be plus.
- Strong Leadership, Self-managed, good team work, proactive and strong execution
- Customer driven and service attitude
About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Top Skills
Automation Controls
Bacnet
Hvac
Iot
Lon
Modbus
Niagara Framework
Tcp/Ip
Similar Jobs
Healthtech • Logistics • Pharmaceutical
The Senior Analyst in People Analytics focuses on data analysis, reporting, and visualization to support HR initiatives and improve workforce planning. Key responsibilities include creating dashboards, conducting data quality checks, and providing actionable insights for decision-making.
Top Skills:
MinitabPower BIPythonRSpssSQLStataTableau
Healthtech • Logistics • Pharmaceutical
The Senior Analyst will analyze HR data, develop reports and dashboards, provide insights, and support workforce planning for HR stakeholders.
Top Skills:
MinitabPower BIPythonRSpssSQLStataTableau
Healthtech • Logistics • Pharmaceutical
The Administrator III will manage Alteryx Server, ensure effective data workflows, handle user permissions, and provide on-call support, focusing on optimizing data accessibility and quality for business analytics.
Top Skills:
Alteryx ServerAnsibleCitrixDsnErp SystemsLinuxMS OfficeOdbcPuppetSalesforceSQLWindows
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
