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Job Description:
Essential Job Functions: •
• Good understanding of Banking Functional Requirements Specifications and
Software Requirements Specifications.
• Banking experience in handling of core banking solution and development of solutions.
• Assist in support management tasks, ensuring deliverables are met, and contributing to SLA management
• Analyse and interpret data to inform solution design and client engagement strategies.
• Collaborate with the team to design innovative, effective, and customized solutions that address clients' technology challenges.
• Support building and maintaining client relationships, understanding their requirements, and contributing to solution delivery.
• Conduct in-depth analysis, translate data into insights, and contribute to solution recommendations. Data fetching from internal system, staging and concatenating
• Work closely with cross-functional teams to ensure seamless systems uptime and resolve issue in a timely manner.
• Carry out the advance level of troubleshooting on Linux OS and application
• Responsible for the uptime of the various client projects being managed / monitored.
• Ensure that tickets raised per shift are closed as per SLA & if not escalate per escalation
Basic Qualifications:
Bachelor's degree in engineering or Btech in a relevant field or equivalent combination of education and experience
• Typically, 8+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role in consulting
Proven experience:
Proficiency in consulting with some demonstrated skills
• Proficiencies: Basic understanding of Banking systems methodologies and industry trends
• A continuous learner that stays abreast with industry knowledge and technology Other
Qualifications: • Advanced degree in a relevant field is a plus (e.g., MBA) • Relevant certifications related to the field are a plus
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