Sr. Account Manager

NOTE: This is not a finance role :)

We are hiring a Senior Account Manager to lead India Expansion, owning high-impact growth motions across cross-sell, geo expansion, and business-unit land-and-expand. This is a revenue ownership role with a clear path to leading the India Expansion business as it scales.

To succeed in this role, you must be a strategic thinker with an analytical mind and strong problem-solving skills.

No. of positions: 1

In This Role, You'll:

1. Own the Hardest Expansion Motions

   • Drive Expansion-BU and Expansion-Geo pipeline to close and own named accounts with hard decision dates and close plans

   • Lead the cross-sell motion for new products: build qualification criteria, run deals end-to-end and own win/loss analysis

   • Identify and act on product-fit signals early, escalate gaps (e.g., unsupported features, product-market mismatch) to Product before they become churn

2. Build Systems, Not Just Deals

   • Author the Cross-Sell Playbook: ICP by product, qualification scorecard, objection handling and win criteria

   • Implement Early Warning System (EWS) for your portfolio flag at-risk accounts 2 quarters before renewal using business signals like M&A, CHRO changes, DB usage trends, layoffs

   • Run EBRs for all accounts renewing in the next 2 quarters

   • Multi-thread every account maintain 3 documented stakeholder relationships (CHRO, HRBP, operational)

3. Own Revenue, Not Just Relationships

   • Own and forecast your ARR number — expansion, renewals, contraction, and churn with weekly accuracy

   • Collaborate with Marketing to convert the existing mkt-touched open pipeline before generating new MQLs

   • Feed competitive and product intelligence (customer interviews, loss reviews, win analysis) into Product and GTM teams

Who will you work with?

Ayan, Hemant,and of course the rest of the jovial inFeedo team.

We’re Seeking Someone With Experience Including:

• 8–12 years in SaaS account management or enterprise sales

• Has personally managed a $15M–$20M ARR portfolio

• Closed cross-sell / new-product deals inside existing logos

• Experience with Geo or BU expansion — different buyer, different motion

• SaaS company between $20–$50M ARR (scaling stage, not enterprise)

• Has operated as an IC with eventual team-lead scope

• HR Tech, Talent, or People Analytics background is a strong plus

You Might Thrive In This Role If You:

You are a Revenue Owner

• You hold yourself accountable to a number, not a task list

• You know the difference between activity and outcomes

You Build Before You Scale

• You enjoy creating the playbook that didn't exist like scoring frameworks, qualification criteria, EWS triggers and not just running someone else's

You Convert, Not Just Source

• Great pipeline coverage with hard close plans, securing decision timelines and knowing when to escalate.

You Are Excited by AI

• You genuinely believe AI will reshape HR and are enthusiastic about helping customers understand what that means for their business

You Operate with Systems Thinking

• You design for repeatability: account health frameworks, multi-threading maps, QBR calendars

• You think in quarters, not quarters-to-renewal

You Want to Lead

• This role is designed to grow within India

• You are interested not just in carrying a bag but in co-owning the India Expansion P&L with the Leader

• Eventually stepping into the Head of India Expansion seat

Brownie Points

• SaaS Startup Experience

• Alignment to our core values

What happens after you apply?

1. Step 1: Within 15-20 days of your application - which is wholesome, original & expressive - our People Success Team will reach out to you for a quick chat.

2. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.

3. Step 3: If all goes well, we’ll we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.

4. Step 4: After a quick interaction with the People Success Team, if our vibes match, a tête-à-tête with the founding team follows.

5. If we mutually enjoy the 4 steps, we onboard you with a big smile! :)

Our expectations before you click “Apply Now”

• Read about inFeedo and Amber

• Read about inFeedo’s core values

At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)

We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or education. 

[Passion>Skills>Education]