NICE Logo

NICE

Specialist Client Services Project Manager, Actimize

Posted 7 Days Ago
Be an Early Applicant
Pune, Maharashtra
Expert/Leader
Pune, Maharashtra
Expert/Leader
As a Project Manager, oversee multiple projects ensuring successful execution, manage schedules, budgets, and maintain client relationships, while mentoring staff and transforming business requirements into solutions.
The summary above was generated by AI

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


So, what’s the role all about? 

 As a Project Manager, you will be responsible for overseeing multiple projects and initiatives that support the organization's strategic goals. You will work closely with cross-functional teams to ensure successful project execution, on-time delivery, and adherence to quality standards. 

How will you make an impact?  

  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment 
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints, Build and manage client relationships 
  • Mentor staff with a hands-on approach and foster a learning and growth environment 
  • Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking 
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues 
  • Handles customer escalation and provides corrective actions plan 
  • Maintain contact and communication with customer, internal team members, stake holders, and other participants to ensure on time completion of project delivery up to client expectations. 
  • Identify project priority conflicts and report any issues affecting overall project delivery 
  • Coordinate with various groups in NICE across locations to ensure success of the Program 
  • Work as a key interface point for business stakeholders, project teams and the GTC team to identify, discuss and resolve any issues related to delivery. 
  • Communicate program status to stake holders and executives 
  • Plan for project contingencies and anticipate variations that may affect resources, successful implementation 

 

Have you got what it takes?  

  • Minimum 9 years, hands-on, technology experience – A MUST 
  • Minimum 2 years project management experience for in the software/IT industry 
  • Fluent in English (writing and speaking) 
  • PMP or Prince2 certification 
  • BA degree or equivalent 
  • Proven experience managing several major projects involving diverse operations and technology groups 
  • Strong problem-solving skills 
  • Proven ability to negotiate and influence business decisions and directions 
  • Excellent organizational, customer service and people skills 
  • Excellent problem-solving skills 
  • Ability to meet deadlines 
  • Ability to travel up to 15% of the time 

You will have an advantage if you also have: 

  • NICE Actimize experience - A PLUS 
  • Financial securities industry experience including Risk Management, Compliance, AML- HUGE PLUS 
  • Experience working with Waterfall/Agile methodologies 
  • Experience with Onsite and offshore delivery model 

 

 What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 6380
Reporting into: Tech Manager
Role Type: Individual Contributor 


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Top Skills

Agile
Nice Actimize
Waterfall

NICE Mumbai, Maharashtra, IND Office

J. B. Nagar, Andheri Kurla Road, next to Kohinoor Continental. Andheri (East), Mumbai, India, 400 059

Similar Jobs

3 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
Lead change management initiatives in Custody Operations, manage project portfolios, and collaborate with stakeholders to enhance operations and technology.
Top Skills: AlteryxArtificial IntelligenceExcelMS OfficePowerPointProjectTableauVisioWord
3 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
As a Testing Analyst Team Lead, you will manage test planning, defect tracking, communication with stakeholders, and project management tasks to ensure quality standards are met.
Top Skills: Automation ToolsExcelMs AccessPowerPointWord
5 Days Ago
Hybrid
Pune, Maharashtra, IND
Senior level
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage and improve business continuity and disaster recovery plans, conduct risk assessments, and lead crisis management exercises for MetLife.
Top Skills: AWSAzureDoraGdprIso 22301Soc 2

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account