At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
How will you make an impact?
- A subject matter expert for a technology or feature area.
- Participate in feature design to define test plans within and across teams, with a focus on functional, business, complex scenarios, high impact projects, usability, and accessibility.
- Review test plans for end-to-end testing based on real customer use cases.
- Enable team to automate all test cases and improve / develop test automation frameworks
- Monitor product and/or feature-level quality health metrics (test-ability, test health, test coverage, etc).
- Define BU level Quality KPIs and enable teams to achieve them.
- Troubleshoot production issues.
- Installation and staging of product deployments in a variety of configurations to testing environments.
- Influence and drive quality, product, and proceses.
- Provide leadership and coaching to others QA.
- Build automation test suits for regression and new features. Testing UI components, Checking data in databases, automating deployment and data generation.
- Interact closely with Build Engineers on the evolution of Continuous Integration and Deployment
- Adhere to agile development principles while following and improving all aspects of the scrum process.
Have you got what it takes?
- B.Tech in Computer Science, Information Technology/Electronic Engineering
- Total 9+ years of experience in testing distributed systems with web based front end and backend web services as QA engineer with very good test automation skills.
- Must have experience in coding of the Automation Framework (TestNG, Selenium or any other UI/Backend Framework)
- Hands on experience in programming language in any of Java, Git/Bitbucket/SVN, Test Management tools like XRay.
- Database skills required with hands-on experience in SQL.
- Experience in Performance Testing.
- Experience with installing software builds/Configuration
- Hand-on experience on AWS and Jenkins is added advantage.
- Develop and implement a comprehensive QA strategy to ensure the delivery of high-quality software products.
- Define testing processes, methodologies, and metrics to align with organizational goals.
- Design, build, and maintain scalable test automation frameworks for functional, regression, performance, and security testing.
- Evaluate and integrate advanced QA tools and technologies into the testing lifecycle.
- Guide and oversee test planning, execution, and reporting.
- Ensure alignment of testing efforts with business requirements, functional specifications, and technical designs.
- Define acceptance criteria and establish standards for quality gates.
- Partner with product managers, developers, DevOps, and stakeholders to improve software quality.
- Mentor QA team members and drive skill development in automation, tools, and processes.
- Promote a culture of quality and continuous improvement within the organization.
- Establish performance benchmarks and oversee performance testing activities.
- Work closely with security teams to integrate security testing into the QA pipeline.
- Define, track, and report QA metrics (e.g., defect densities, code coverage, and test effectiveness).
- Provide detailed reports on testing outcomes, highlighting risks and mitigation strategies.
- Have excellent communication skills.
- Be a self-motivated, rapid learner with an active interest in the latest tools, technologies and processes.
Education Qualification:
- ISTQB/ISEB qualifications.
- Hands on coding experience in any software development or scripting language
- Domain knowledge - Capital Markets / Trading / Fraud Detections / Compliance
- Knowledge of Actimize AIS, RCM and UDM tools
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5684
Reporting into: Tech Manager
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Top Skills
NICE Mumbai, Maharashtra, IND Office
J. B. Nagar, Andheri Kurla Road, next to Kohinoor Continental. Andheri (East), Mumbai, India, 400 059
